Question 1

How is this different from a chatbot?

Accepted Answer

Chatbots react. NexBDM is built like an AI strategist would build it. Capture, qualify, book, hand off, then automate the back-office that follows: CRM updates, follow-up sequences, invoicing nudges, reporting. It is revenue infrastructure, not a widget.

Question 2

Is this just bots, or full business automation?

Accepted Answer

Both. The bots are the front door, capture and qualify 24/7. The automation is everything behind that door: CRM sync, lead routing, follow-up sequences, calendar booking, internal notifications, simple reporting. We map your workflow first, then automate the parts that bleed time.

Question 3

Will this work for my specific business?

Accepted Answer

The principle holds for real estate, solar, plumbing, consulting, gyms, retail, professional services, most businesses, really. The mechanics are the same: capture leads consistently, qualify instantly, follow up reliably, and automate the admin. As a strategist, my job is to adapt the build to your channels, your tools, and your team. That is exactly why we run a custom audit first.

Question 4

What if we don't have a CRM?

Accepted Answer

We will set one up as part of the deployment, or integrate with whatever you are using. The system works standalone, but it is roughly 10× more powerful with a CRM in place.

Question 5

How much does this cost?

Accepted Answer

Three stages: (1) The Business Autopsy, free: an instant online diagnostic at nexbdm.co.za/autopsy or a free one-hour session, no obligation; (2) The Full Autopsy at R4,500, a focused four-hour deep dive that produces a costed 90-day automation roadmap, credited back if you proceed to a build; (3) implementation, AI chatbot agents or business automation, sized to the roadmap. Research shows a 5-minute response converts 21x better than the 42-hour SA industry average, so the system typically pays for itself fast.

Question 6

Can we see a real case study?

Accepted Answer

Not yet, we are early and we will not fabricate them. We are deploying live systems right now. Our guarantee is backed by published research: 77% of leads get no response, 78% choose the first responder, 5-minute response equals 21× higher conversion. We promise speed and capture, that is what we control.